Shipping policy

Shipping Policy

Thank you for shopping with John’s Deals Market.

Processing Time

Orders are usually processed within 1 business day. Orders are not processed or shipped on weekends or holidays.

Shipping Rates

Shipping rates are calculated at checkout based on the delivery address, package weight, and package size.

Free Shipping

We currently offer free standard shipping on orders of $99.99 or more, before taxes and after any discounts are applied.

Estimated Delivery Time

Most orders are delivered within an estimated 1–8 business days after shipment. Delivery times may vary depending on the carrier, destination, weather conditions, holidays, or other delays outside of our control.

Carriers

Orders may be shipped using USPS, UPS, or FedEx, depending on the product, package size, weight, and destination.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. John’s Deals Market is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will review the tracking information and work with the carrier when needed.

Once an order is marked as delivered by the carrier, John’s Deals Market is not responsible for theft, missing packages, or packages delivered to the correct address but not found by the customer. However, we will do our best to help with the carrier claim process when possible.

Order Changes and Cancellations

If you need to cancel or change an order, please contact us as soon as possible. Once an order has been shipped, we cannot cancel or change it. If you no longer want the item, you may request a return after delivery, if the item is eligible under our return policy.

Contact

For shipping questions, please contact us at support@johnsdealsmarket.com.